Hi 👋

Ready to text your customers directly from LiveChat? Great, in just a few minutes, you will be able to do it. In a few steps, I will explain how to install texting applications.

Okay, but what for?

• LiveChat chat is excellent but still synchronous. Texting is asynchronous. No one will get offended if they get a reply after watching a movie in the cinema 🎞
• Your client doesn't reply to you for a long time? Don't worry. You can ping him kindly.
• When a client puts his phone in his pocket, he will not have a notification that an agent wrote him back on a chat, but if you send him a text message, he will read it in 90 seconds. Okay, almost always - that's what 95% of people do.
• The customer will remember that if they need to contact your brand again, all they have to do is find the SMS thread - it's easy as pie and so natural for people.

<aside> 💡 98% of smartphone users in North America 🇺🇲 🇨🇦 use text messaging every day. How many businesses text consumers? Only 14%. This is a huge opportunity for you. You can effectively reach people when it's so hard to get their attention.

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Aha, I want to remind you why you should choose our integration

• It works in any Livechat plan (yes😋 in the cheapest one too😁)
• You don't pay for incoming messages (except toll-free)
• You can initiate conversations (not only react when someone writes)
• You can send many text messages at once (even hundreds of thousands if you want) and talk to those who reply to you.📤
• These text messages can be really personal. Personalize them to look like 1-on-1 conversations 🤵🧔🧕🧟

So here we go

1. Install app from LiveChat markeplace: